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  • Video: What to Do When a Car Insurance Agent Calls After an Accident

    Video: What to Do When a Car Insurance Agent Calls After an Accident

    What should I do if the other driver’s car insurance company contacts me after an accident?

    In this video, Personal Injury Attorney, Craig Ortwerth, breaks down the steps you should take after a car accident if the other driver’s car insurance provider tries contacting you.

    The aftermath of an automobile accident is a difficult time. Dealing with getting your vehicle repaired, seeing doctors for any injuries you sustained, and finding new transportation are just a few things that can cause untold stress on you and your family after an accident.

    Having to speak with insurance agents is one of the most dreaded experiences one can endure. Dealing with your own insurance provider is bad enough, but having to potentially negotiate with the other driver’s insurance company is even worse.

    The other driver’s auto insurance is not on your side

    When in an accident, it is important to remember that the at-fault driver’s insurance agent is not going to be on your side. It is their job to try to minimize the compensation they provide at all costs. They may contact you and present an offer. They may make it seem like it is a great offer and they are unable to increase it.

    Read the transcription below to find out what our car accident attorney recommends you do in this scenario.

    One of the things that you can expect to happen, almost guaranteed, after an accident is the other driver’s insurance company to reach out to you. They’re gonna want to talk to you and likely take your statement about what happened.

    So, I’d like to talk to you a little bit about how that situation may unfold and how you can handle it the best way possible.

    They may may be contact you the day of the accident, it may be the day after, or it may be several days after the accieent, but you can expect an insurance adjuster to give you a call.

    They are going to say, “Hey, I’d like to talk to you a little bit about the car accident. I want to know what happened and see if we can get the costs situated.”

    One of the things to keep in mind is that the insurance company is not on your side. They’re not there to protect you or protect your interests.

    They’re there, frankly, to protect the interest of their agency the other driver.

    With this in mind, what I’d recommend is having a car accident attorney who can help in this situation. That’s where an attorney comes in, and that’s one of the things that your attorney makes sure is taken care of.

    We will reach out to that other drivers insurance company we speak to that adjuster and we make sure that the information is given to them just like they’re entitled to how the accident happened, or what injuries you sustained. That way, it comes through us in such a way that you have someone protecting your interest to make sure everything is documented as accurately as possible.

    We make sure that it is accurate and that all of your injuries and property damages are associated with the final compensation costs.

    If you have been in an accident or have questions, please feel free to contact us to speak with an attorney.

    Ortwerth Law, LLC
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    tim schmidtim schmid
    20:27 26 Jun 24
    If you need legal representation, Ortwerth LLC is who I recommend. Communication, compassion and professionalism...
    Renee MahnRenee Mahn
    21:55 06 Sep 23
    5 Stars Outstanding!I was always contacted and informed regarding my case. I did not have to go out of my way for anything. The process was very easy for me.Thank you
    Katlyne ThiesKatlyne Thies
    12:14 20 Sep 20
    I’m so grateful that Craig Ortwerth and his office took on my car accident case. Craig was so easy to work with and he quickly replied back to any questions or concerns I had and explained every step to me. I felt such relief knowing I was in good hands and I didn’t have to worry about dealing with the insurance company so I could focus on healing from my accident.
    Christie HessChristie Hess
    04:56 06 Jun 19
    Having Craig work on my case from beginning to end was the best decision I'd ever made! My case went on for 3 1/2 years and during that time i never had to worry about "bothering him or his staff with questions, or their patience in explaining what was going on or what I needed to do. They kept me and everyone involved informed and things went along smoothly! I hope to never have a case like this again, but if I do, there is absolutely NO doubt in my mind as to where I'd go and who I'd have to handle my case!!I highly recommend anyone to at least sit down for a consult. YOU WILL NOT BE DISAPPOINTED!! Great Job Craig (& Marcie!!)
    Monica CrenshawMonica Crenshaw
    21:12 03 Jun 19
    Craig was great and did a fantastic job for me. He is very professional and knew how to do his job. Craig is a very friendly, compassionate and understanding person. He answered all my questions and called to see how I was doing. I would recommend Craig to everyone. In my book he is an outstanding attorney.
    D SCD SC
    23:43 26 Nov 18
    Brian McChesney is the BEST divorce lawyer I have ever experienced or come across. He goes out of his way to help, and has the best suggestive advice. I appreciate his integrity, valor, and honesty. I cant even begin to express my gratitude and thankfulness! Wonderful guy!-Laura
    Michael RussellMichael Russell
    02:50 24 Jul 18
    Craig was AWESOME to work with!! If I had a question he had no problem taking my call or returning a call if he was busy. I literally did nothing except sign papers. He did everything for me and made the process of my workmans composition settlement stress free!!! Give Craig a call, I believe he will make you a very happy client like me!!
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